This Privacy Policy explains how NIP – Novel Insight Property (“NIP”, “we”, “our”, “us”) collects, uses, discloses, and protects your information when you use our website, submit forms, or contact us by phone, email, or WhatsApp.
If you do not agree with this policy, please refrain from using our website or services.
1) Who we are
NIP – Novel Insight Property
Office No: 113, Office 3, One Central – Sheikh Zayed Rd – Next to Dubai World Trade Centre – Dubai, UAE
Email: info@niprealty.com |
Phone: +971 50 165 2441
2) Information we collect
- Contact details: name, email, phone, preferred contact method.
- Property preferences: budget, location, bedrooms, purpose (buy/rent/off-plan).
- Usage data: pages visited, clicks, device/browser info, IP, approximate location.
- Communications: messages via forms, WhatsApp, email, or calls (including metadata).
- Marketing & analytics data: cookies, pixels (e.g., Meta Pixel), and similar technologies.
3) How we use your information
- Respond to enquiries and provide property recommendations.
- Process viewing requests, valuations, and appointment scheduling.
- Send market insights, listings, and updates when you opt in.
- Improve website performance, security, and user experience.
- Measure campaign performance via analytics and advertising pixels.
- Comply with legal obligations and protect our rights.
Legal bases may include your consent, performance of a contract or pre-contract steps, legitimate interests, and compliance with law.
4) Sharing your information
- Service providers: hosting, CRM/lead systems (e.g., Zoho), analytics, marketing tools.
- Partners: developers, mortgage advisors, or affiliated agents when needed to serve you.
- Legal & compliance: when required by law or to protect our rights and users.
Some recipients may be located outside the UAE. Where applicable, we take steps to ensure appropriate safeguards.
5) Cookies, analytics & pixels
We use cookies and similar technologies to operate the site, analyze usage, and measure marketing. This may include third-party tools like Google Analytics and Meta (Facebook) Pixel. You can control cookies in your browser settings and opt-out of personalised ads on the relevant ad platforms.
6) Data retention
We keep personal data only as long as necessary for the purposes described above, and in line with legal/accounting requirements. We then securely delete or anonymize it.
7) Your rights
Subject to local laws, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing, and withdraw consent where relied upon.
- Request data portability (where applicable).
To exercise rights, contact us at info@niprealty.com.
8) Security
We implement reasonable technical and organizational measures to protect your data; however, no method is 100% secure.
9) Children’s privacy
Our services are not directed to children. If you believe a child has provided data, please contact us to remove it.
10) Third-party links
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
11) Changes to this policy
We may update this policy from time to time. We will post the new version with an updated date at the top.
12) Contact
Email: info@niprealty.com
Phone: +971 50 165 2441